913-441-8550 toll-free 800-972-3102 fax 913-441-8552
FAQs – Frequently Asked Questions
- Are you just local in Kansas City, or do you go out of state?
- Can I do most of the packing and have Gerber do the move?
- How do I pack…?
- Do you stick to your estimate?
- What are your credentials?
- What if we need storage?
- What information do you need to give me a price for my move?
- Can I leave clothes and other items in my dresser?
- Should I take all my personal business papers with me?
Don't see your question here? Contact Gerber at 913-441-8550 or toll-free 800-972-3102 or
1. Are you just local in Kansas City, or do you go out of state?
Gerber Moving & Storage has handled local moves in Kansas City for more than 80 years. We handle out-of-state moves all the time, and we work with a network of affiliates all over the U.S. In fact, we can coordinate international moves, too.
2. Can I do most of the packing and have Gerber do the move?
Absolutely. We are very flexible. We’ll work out the arrangement that best suits your needs and budget. You can do all the packing, some of it, or let us do everything.
You may save some money by doing your own packing, please keep in mind that Gerber—like other reputable moving companies—does not accept liability if there is damage to items we did not pack. Be sure to discuss these conditions with your Gerber representative as you plan your move.
If you want to do some or all of the packing yourself, we can advise you on the type of boxes or cartons you’ll need. You can purchase new and used boxes from us, along with plain newsprint (so much cleaner than newspapers!), bubble wrap, tape, and other packing supplies. See Box Specifications
- Lampshades—Pack them separately so they don’t crush each other. You may want to remove the harp, too.
- Dishes—You might be surprised to learn than china plates should be packed on their edges, not stacked. The end result is a package that is three times stronger than if you stacked them! We often pack a short stack of plates, but then turn them on edge in a carton specially constructed for dishes.
- Figurines—You’ll probably want to wrap them carefully in tissue and bubble wrap, then double-box them.
- Computers—Pack the CPU (tower) separately from the monitor.
You’ll find more Packing Tips here.
4. Do you stick to your estimate?
Whenever Gerber (or one of its affiliates in the case of an out-of-town move) can actually see what we’re packing, loading, moving, and unloading, then yes, we stick by our estimate.
When we propose either fixed or guaranteed rates, we honor them.
In addition to our reputation and a legacy of more than 80 years, you might be interested to know the following:
- We are a member of the Better Business Bureau Serving Greater Kansas City and AMSA.
- All Gerber drivers and equipment (trucks and vans) meet state and Federal licensing requirements.
- We carry all state- and Federally-mandated insurance.
In addition, as a government-approved warehouse, our warehouse facility undergoes annual reviews to meet stringent financial requirements and security measures.
No problem! Our government-approved warehouse provides safe, clean, secure space to meet your short- and long-term needs. It is fully containerized, and climate-controlled space is available to store pianos. Many people find our storage facility a great option for temporary storage even when they are moving in town—for example, when their current house has sold, but construction on the new house isn’t complete. Storage also is a great option if you will be assigned overseas for an extended period of time and you are moving out of your current home. Read about our storage services...
7. What information do you need to give me a price for my move?
The short answer is, “As much as possible!”
We need to know the general size of your move (like how many rooms and how much “stuff” you plan to move), items that need special handling (such as pianos, spas, and safes), the To/From locations, packing requirements, timing considerations, and delivery requirements.
The more information you provide us, the more accurate our estimate for you.
8. Can I leave clothes and other items in my dresser?
Yes—as long as there is nothing fragile that could shift and break during the move. We also recommend removing small items from your dresser that could slip out of a drawer and be lost.
You may want to empty your nightstands, however. They may not be constructed to withstand any jostling of items during a move.
9. Should I take all my personal business papers with me?
It is a very good idea to take business papers that you need in the short-term or that would be difficult to duplicate with you.
Don't see your question here? Contact Gerber at 913-441-8550 or toll-free 800-972-3102 or
Packing Tips
- Professional Packing Hints from Gerber—This guide also tells you what NOT to pack.
- More Packing Tips from AMSA—Specific suggestions for children’s things, CD players, computers, plants, and safety
- A Few More Packing & Moving Tips from about.com
“How much is my move going to cost?”
The best way to give you a fair, accurate price is to have a Gerber representative visit your home or business. This service is free—there is no charge for us to do an on-site survey and prepare an estimate.
